Enterprise-grade security & compliance

Gridly maintains a secure and dependable platform to allow your teams work confidently with sensitive content and data.

Certification & Principles

ISO 27001 Certificate ISO/IEC 27001:2022
Certified Information Security Management System (ISMS). Download

Defense in Depth – Layered safeguards across applications, networks, and infrastructure.

AWS Well-Architected Security Pillar – Cloud environments designed following industry-leading security principles.

Security & Privacy by Design – Built into every stage of our product lifecycle.

Contact Information

Application security

Code Review Process

Peer code reviews to catch security issues before deployment, supporting safe and reliable software releases.

Secure Software Development Lifecycle

Security is embedded throughout the development process, from design to deployment.

Vulnerability Scanning

Quarterly scans using AWS Inspector are performed to identify and remediate security weaknesses. Regular testing with BurpSuite and ZAP. Automated monitoring via AWS Security Hub, CloudTrail, and AWS Config.

Web Application Firewall

Layered protection using AWS and open-source technologies is implemented to block malicious traffic and defend against threats such as SQL injection and cross-site scripting (XSS).

Employee Disclosure Process

Onboarding procedures include NDAs and background checks to help safeguard sensitive information.

Data security & protection

Daily Database Backups

Robust data backup and recovery mechanisms are implemented to ensure data integrity and availability.

Application-Level Backups

Customers can initiate on-demand backups and restores at any time through Gridly’s application features

Infrastructure-Level Backups

Automated point-in-time backups and restores are performed using AWS RDS, ensuring continuous data protection and rapid recovery capabilities.

Encryption at Rest

AES-256 for encryption at rest with AWS KMS is used and cryptographic keys are assigned to specific roles based on least privilege access and keys are automatically rotated yearly. Usage of keys is monitored and logged.

Security Policies

Security policies, including Information Security and Access Control to guide Gridly team to manage risks and protect customer data, meeting ISO 27001 standards.

SSL/TLS Enforced

Gridly uses TLS v1.2 or higher for all data transfers, with regularly updated certificates to ensure secure connections.

System Access Control Policy

Gridly limits system access to only what’s needed, using role-based controls RBAC and regular audits to prevent unauthorized access.

Infrastructure security

Restricted Cloud Data Storage Production data stored in secure AWS regions, encrypted with AES-256 and accessible only by authorized staff.
Encrypted Admin Access TLS v1.2+ applied to web-based admin access, with multi-factor authentication (MFA) required for additional protection.
Multiple Availability Zones Deployment across AWS multiple availability zones to support service continuity and data resilience during disruptions.
Password Policy and Configuration Enforced use of strong, unique passwords, regularly updated and securely stored using hashing.
Automatic Security Patching Security patches automatically applied through AWS and Docker containers to maintain protected systems.

Network security

No Public SSH Access

Public SSH access blocked. Secure VPN server connections required across all environments.

Firewall Protection

AWS Security Groups and Network ACLs applied to control network traffic and block unauthorized access.

Infrastructure Activity Logging

AWS CloudTrail used to log, monitor, and retain account activity across the AWS infrastructure.

Configuration Monitoring

AWS Config applied for continuous monitoring, auditing, and evaluation of AWS configurations.

System Monitoring & Error Tracking

In-house gateway, error tracking, and logging services based on Nginx, Sentry, and Grafana Loki to monitor performance, requests, and security-related events.

External Traffic Monitoring

Automated monitoring of external-facing networks to detect malicious traffic.

API Gateway Protection

Prevention layer within the API gateway to terminate malicious requests before they reach microservices.

Security Alerts & Notifications

Security notifications routed to responsible employees for timely response.

Unique User Accounts

Unique accounts assigned to every user to ensure traceability and secure access.

Malware Detection

Malware detection software installed to support system protection.

Organization Security

Acceptable Use Policy

Acceptable Use Policy enforced through employee training and formal acknowledgment, defining permitted use of systems and data.

Business Continuity & Disaster Recovery Testing

Annual testing of business continuity and disaster recovery plans to support operational resilience.

Code of Conduct

Code of Conduct outlining employee security and ethical responsibilities.

Disaster Recovery Plan

Documented disaster recovery plan defining procedures and recovery objectives to restore services after disruptions.

Incident Response Team

Dedicated team with defined roles to respond to security incidents.

Documented Incident Response Procedures

Internal procedures documented for handling production incidents.

Customer Incident Notification

Customers notified in the event of security issues through direct email communication.

Public Status Updates

Detailed updates shared on the online status page, including current status and progress.

Remediation Timeline Transparency

Clear information provided on when patches will be applied and the expected timeframe for resolution.

Security Training

Annual security awareness training for all employees. Development team receives additional regular training on OWASP Top 10 vulnerabilities to support secure coding practices.

Product Security

Database & Server Monitoring

Production databases and servers monitored using AWS and open-source tools (Grafana, Prometheus, Exporter), with alerts for suspicious activity and resource usage spikes.

Hard-Disk Encryption

All hard disks encrypted with AES-256 to protect data at rest. The production database layer (AWS RDS) encrypted with AES-256 via AWS KMS.

Multi-Factor Authentication (MFA)

MFA required for all accounts to add an extra layer of security.

Session Lock Controls

Inactive sessions automatically locked to help prevent unauthorized access.

Terms of Service

Clear Terms of Service defining responsibilities and acceptable platform use to support compliance with security standards.

Sub-processors

Gridly works with the following subprocessors to provide and support the Service. Each subprocessor processes data only on Gridly’s documented instructions and under a data processing agreement.

Sub-processor Service Location
bovvsjnljb8y    Amazon Web Services Application services & Cloud hosting EU
t2yy7rtm4o3l    Google Cloud Platform Application services & Cloud APIs EU
t2yy7rt7v7iz    Timescale (TigerData Cloud) Cloud database hosting EU
q5uutl1tnp3t    Sentry Application error tracking US
rb44t9mzl5y4    Mailgun Mail provider EU
q5uutl1y9n24    HubSpot Customer support / sales operations / ticketing EU
4vl58zyj94q6    Microsoft Clarity Observability & Product analytics US
4vn33p9v42rm    Stripe Payment processing platform US
q69rrp26s4lp    Fortnox Finance Invoice Sweden